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Research reveals that injury, pain and trauma incidents benefit tremendously from Cognitive Behavioral Therapy intervention. Connect your workers’ compensation cases to a network of over 1,000 psychologists and psychiatrists nationwide with program services that are proven to improve recovery.


The correlation between psychosocial attitudes and injury are well-documented. Quickly predict (with 95% accuracy) which cases are at high-risk for delayed recovery and break the Injury-to-Chronic Pain Cycle with the Early Intervention Pain Questionnaire (EIPQ) and FLAG-DR™ scoring algorithm.


Our case study resulted in national employers achieving 50% cost savings in total claim costs due to early identification and intervention with injured workers at risk for delayed recovery. Improve worker quality of life; restore function; settle claims; and maximize your return-to-work results.

Integrated solutions for chronic pain and PTSD intervention, enabling early return-to-work

Chronic pain, trauma, lost productivity, escalating care costs and increased claims; all are the direct result of work-related injuries. The stakes are high for everyone: employees, their families, employers and insurers. As a leader in biopsychosocial innovation to the workers’ compensation industry, Integrated Medical Case Solutions (IMCS Group) is distinguished in its proven transformative approach to injured workers. A pioneer in evidence-based evaluation and treatment, the IMCS national network of over 1,000 psychologists and psychiatrists has a track record of success using highly integrated solutions to expedite return-to-function and work.

An IMCS Success Story

Grocery Chain sees 50% savings in WC Claims Costs

A combination of early identification and targeted intervention using cognitive behavioral therapy (CBT) demonstrated significant results for injured workers at risk for delayed recovery. This study resulted in a cost containment of approximately $3.2 million for the company.

Our Services

Embracing Functional Restoration

Using a combination of proven biopsychosocial treatment techniques expedites recovery, restores function and maximizes productivity in the workplace and at home

COPE with Pain ©

IMCS’ expertise in Cognitive Behavioral Therapy (CBT) has proven successful in treating injured workers suffering from chronic pain and who show signs of delayed recovery.

COPE with Trauma ©

With early diagnosis and intervention, employees suffering from PTSD and other psychological conditions arising from their workplace injury have a better chance at recovery when COPE strategies are introduced early.

e-COPE Telehealth ©

Injured workers can have immediate access to treatment without travel time or expense. e-COPE services are delivered by our telehealth providers on the IMCS COPE-Zone© app.

California Stress Claims

California workers’ compensation law recognizes emotional, mental and psychiatric conditions that may develop as a result of a work-related stress. IMCS provides evaluation and treatment for employees to develop the resilience to stay at work\return to work.

Early Intervention Pain Questionnaire (EIPQ) and FLAG-DR™

In the course of recovery, some injured workers experience amplified pain and extended disability. This brief questionnaire identifies workers in distress as early as two weeks after injury, leading to targeted early interventions.

Posttraumatic Stress Disorder (PTSD)

Our innovative, biopsychosocial, evidence-based approach has positioned IMCS as a leader in trauma prevention, identification, and intervention.

  • Acute and Chronic Pain
  • Posttraumatic Stress Disorder (PTSD)
  • Work-Related Stress, Depression and Anxiety
  • Concussion
  • Brain Injury
  • Electrical Shock
  • Toxic Exposure
  • Blast Exposure
  • Burns
  • Amputation
  • Phantom Limb Pain
  • Spinal Cord Injury
  • Complex Regional Pain Syndrome
  • Failed Back Surgery Syndrome
  • Opioid Dependency

IMCS Leadership

Our Leadership Team

Lori Daugherty

Lori Daugherty


Loraine Daugherty is Chief Executive Officer at Integrated Medical Case Solutions (IMCS) where she provides analytical decision-making, strategic planning and executive leadership. As CEO, she is focused on developing best practices for organizational processes, performance measurement systems and building IMCS’s infrastructure to maximize the company’s growth. With more than 30 years of industry experience in workers’ compensation, Ms. Daugherty also has professional expertise in Medicaid, Medicare Part B, third-party contracting, administration, client services and operations. Known for her exceptional leadership style and professional savvy for cultivating high-performance teams, Ms. Daugherty was recruited to implement an enterprise growth strategy and maximize business results for IMCS.

Michael Coupland RPsych (BC, AB)

Michael Coupland RPsych (BC, AB)

Network Medical Director

Psychologist, author, speaker, trailblazer, founder and Network Medical Director of IMCS Group, Michael Coupland is an internationally renowned expert in chronic pain and PTSD assessment and treatment. A registered psychologist with more than 35 years’ clinical experience in workers’ compensation, disability and personal injury, Coupland is known for his passion and compassion in helping patients manage physical and emotional pain and trauma. Using a fully integrated medical approach, Coupland works tirelessly with the IMCS Clinical Quality team, providing the oversight of the network of over 1,000 psychologists and psychiatrists for helping individuals resume full productive lives.

Provider Network

IMCS enables efficient and effective intervention and treatment through our National Network of more than 1,000 chronic pain management and trauma psychologists and psychiatrists in all 50 states. Through innovation, best practices, and our nationwide panel, IMCS provides biopsychosocial assessments and interventions to assist patients, employers, workers’ compensation and disability organizations with solutions for chronic pain and disability claims within an integrated medical approach.

Upcoming Events

Throughout the year IMCS participates in industry events. Sometimes we have a representative of IMCS speaking at an event on a topic. Often IMCS is exhibiting at a booth where you can meet our team. Occasionally, we are just attending an event. We’d love to coordinate with you if you are attending any of the following events.

 March 2020

  • 3/27 – California DWC

April 2020

  • 4/13 – 4/16 – Drug Abuse & Heroin Summit
  • 4/20 – 4/22 – ACE  – POSTPONED

May 2020

  • 5/3 – 5/6 – RIMS 2020 NationalCANCELLED
  • 5/6 – AOHC – CANCELLED

June 2020

  • 6/7 – 6/10 – NCSI
  • 6/14 – 6/17 – WCCP

July 2020

  • 7/16 – 7/17 – WCRA
  • 7/26 – 7/29 – AASCIF
  • 7/26 – 7/29 – AASCIF
  • 7/28 – 8/1 – RIMS Florida

August 2020

  • 8/16 – 8/19 – Florida WCI Educational
  • 8/24 – 8/26 – Ga State WC

September 2020

  • 9/2 – 9/5 – AOHP

October 2020

  • 10/21 – 10/23 – NWCDC

Contact Us

Read Our Blog

Get the Latest Insights on Trauma Prevention, Identification, and Intervention in the Workplace.

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There’s an experiment I like to do with audiences when I am presenting on the use/misuse of opioids for chronic pain. I ask them to hold their breath…for a while. Then I ask them what they are thinking. The answer is, of course, “when can I take a breath?” In those...

Take A Cold Shower: The PTSD Survival Guide

Experiencing a trauma can leave a person with all sorts of confusing, even debilitating reactions. Flashbacks to the event may arise without warning and at the most inopportune times. Things that seemingly have absolutely no relationship to the tragedy can trigger...

Alternatives to Long-Term Opioids Needed Following Surgery, Research Shows

Alternatives to Long-Term Opioids Needed Following Surgery, Research Shows

The longer a post-surgical patient is on opioids, the greater the chances of misuse. New research out of Harvard shows that each week of opioid use coincides with a 20 percent increased risk of dependence, abuse or overdose. Also, every refill increased the risk by 44 percent, with the first refill more than doubling the risk.

About 9 in 10 people with concussions see symptoms disappear in 7-10 days & over 85% of concussions heal fine, but only if taken care soon after the injury. Even mild concussions should be assessed by a doctor ASAP. IMCS is a leader in concussion recovery.

#IMCSgroup #Concussion

IMCS CEO Lori Daugherty was featured in the Tampa Bay Business Journal on the expert panel discussing "Five small-business trends that every business decision-maker should consider." Lori overviewed the LinkedIn outreach strategy for IMCS.

People facing #anxiety and #depression find it difficult to cope with pain. IMCS has solutions for returning to work.

Visit -- Integrated Medical Case Solutions for #WorkersCompensation.
☎ 866.678.2924


NOTE OF INTEREST: Most people who witness a traumatic event can recover without getting full-blown PTSD. Early intervention is key.

Visit for a network of professionals to speed recovery.