IMCS Group Announces Follow-on Investment from the Hartford Investment Management Group

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Research reveals that injury, pain and trauma incidents benefit tremendously from Cognitive Behavioral Therapy intervention. Connect your workers’ compensation cases to a network of over 1,400 psychologists and psychiatrists nationwide with program services that are proven to improve recovery.


The correlation between psychosocial attitudes and injury are well-documented. Quickly predict (with 95% accuracy) which cases are at high-risk for delayed recovery and break the Injury-to-Chronic Pain Cycle with the Early Intervention Pain Questionnaire (EIPQ) and FLAG-DR™ scoring algorithm.


Our case study resulted in national employers achieving 50% cost savings in total claim costs due to early identification and intervention with injured workers at risk for delayed recovery. Improve worker quality of life; restore function; settle claims; and maximize your return-to-work results.

Integrated solutions for chronic pain and PTSD intervention, enabling early return-to-work

Chronic pain, trauma, lost productivity, escalating care costs and increased claims; all are the direct result of work-related injuries. The stakes are high for everyone: employees, their families, employers and insurers. As a leader in biopsychosocial innovation to the workers’ compensation industry, Integrated Medical Case Solutions (IMCS Group) is distinguished in its proven transformative approach to injured workers. A pioneer in evidence-based evaluation and treatment, the IMCS national network of over 1,400 psychologists and psychiatrists has a track record of success using highly integrated solutions to expedite return-to-function and work.

An IMCS Success Story

Grocery Chain sees 50% savings in WC Claims Costs

A combination of early identification and targeted intervention using cognitive behavioral therapy (CBT) demonstrated significant results for injured workers at risk for delayed recovery. This study resulted in a cost containment of approximately $3.2 million for the company.

Our Services

Embracing Functional Restoration

Using a combination of proven biopsychosocial treatment techniques expedites recovery, restores function and maximizes productivity in the workplace and at home

COPE with Pain ©

IMCS’ expertise in Cognitive Behavioral Therapy (CBT) has proven successful in treating injured workers suffering from chronic pain and who show signs of delayed recovery.

COPE with Trauma ©

With early diagnosis and intervention, employees suffering from PTSD and other psychological conditions arising from their workplace injury have a better chance at recovery when COPE strategies are introduced early.

e-COPE Telehealth ©

Injured workers can have immediate access to treatment without travel time or expense. e-COPE services are delivered by our telehealth providers on the IMCS COPE-Zone© app.

California Stress Claims

California workers’ compensation law recognizes emotional, mental and psychiatric conditions that may develop as a result of a work-related stress. IMCS provides evaluation and treatment for employees to develop the resilience to stay at work\return to work.

Early Intervention Pain Questionnaire (EIPQ) and FLAG-DR™

In the course of recovery, some injured workers experience amplified pain and extended disability. This brief questionnaire identifies workers in distress as early as two weeks after injury, leading to targeted early interventions.

Posttraumatic Stress Disorder (PTSD)

Our innovative, biopsychosocial, evidence-based approach has positioned IMCS as a leader in trauma prevention, identification, and intervention.

  • Acute and Chronic Pain
  • Posttraumatic Stress Disorder (PTSD)
  • Work-Related Stress, Depression and Anxiety
  • Concussion
  • Brain Injury
  • Electrical Shock
  • Toxic Exposure
  • Blast Exposure
  • Burns
  • Amputation
  • Phantom Limb Pain
  • Spinal Cord Injury
  • Complex Regional Pain Syndrome
  • Failed Back Surgery Syndrome
  • Opioid Dependency

IMCS Leadership

Our Leadership Team

Lori Daugherty

Lori Daugherty


Loraine Daugherty is Chief Executive Officer at Integrated Medical Case Solutions (IMCS) where she provides analytical decision-making, strategic planning and executive leadership. As CEO, she is focused on developing best practices for organizational processes, performance measurement systems and building IMCS’s infrastructure to maximize the company’s growth. With more than 30 years of industry experience in workers’ compensation, Ms. Daugherty also has professional expertise in Medicaid, Medicare Part B, third-party contracting, administration, client services and operations. Known for her exceptional leadership style and professional savvy for cultivating high-performance teams, Ms. Daugherty was recruited to implement an enterprise growth strategy and maximize business results for IMCS.

Michael Coupland, RPsych (BC)

Michael Coupland, RPsych (BC)

Network Medical Director

Psychologist, author, speaker, trailblazer, founder and Network Medical Director of IMCS Group, Michael Coupland is an internationally renowned expert in chronic pain and PTSD assessment and treatment. A registered psychologist with more than 35 years’ clinical experience in workers’ compensation, disability and personal injury, Coupland is known for his passion and compassion in helping patients manage physical and emotional pain and trauma. Using a fully integrated medical approach, Coupland works tirelessly with the IMCS Clinical Quality team, providing the oversight of the network of over 1,400 psychologists and psychiatrists for helping individuals resume full productive lives.

Provider Network

IMCS enables efficient and effective intervention and treatment through our National Network of more than 1,400 chronic pain management and trauma psychologists and psychiatrists in all 50 states. Through innovation, best practices, and our nationwide panel, IMCS provides biopsychosocial assessments and interventions to assist patients, employers, workers’ compensation and disability organizations with solutions for chronic pain and disability claims within an integrated medical approach.

Upcoming Events

Throughout the year IMCS participates in industry events. Sometimes we have a representative of IMCS speaking at an event on a topic. Often IMCS is exhibiting at a booth where you can meet our team. Occasionally, we are just attending an event. We’d love to coordinate with you if you are attending any of the following events.

December 2020

  • 12/2 – 12/5 – AOHP *Cancelled

Contact Us

NSBA 2020 Member

Read Our Blog

Get the Latest Insights on Trauma Prevention, Identification, and Intervention in the Workplace.

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The use of opioids across our nation has risen to epidemic proportions, and regulators, government agencies and, of course, the workers’ compensation industry have implemented actions designed to address this problem. Their efforts are commendable, and the workers’...

How Opioids Can Kill Injured Workers

How Opioids Can Kill Injured Workers

Imagine taking a “pain” medication that may actually intensify the suffering. Add to that frequent side effects, such as respiratory distress, constipation, sexual dysfunction and depression, and you’ve described opioids. We increasingly hear about the potential for...

Facing the COVID-19 Pandemic: Medical and Psychological Approaches

Facing the COVID-19 Pandemic: Medical and Psychological Approaches

The emergence of COVID-19 has stimulated extensive research into its epidemiology and pathogenesis as well as the development of new strategies to prevent and treat this novel condition. This article in its first section will discuss the current status of the pandemic...

News: In a November 2020 audit of Opioid Treatment Programs using telehealth during the pandemic, one official stated: “Our no-show rate is nonexistent because of telehealth...”

#telehealth #opioidtreatment #officeofinspectorgeneral

Visit -- Integrated Medical Case Solutions for Workers' Compensation.
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♿Today is International Day of Persons with Disabilities. Disabled workers who become dependent on workers’ compensation feel powerless. IMCS uses cognitive behavioral therapy (CBT) to help them regain independence.

Visit for more info.

😥December is National Stress-Free Family Holidays Month. Some stress is normal, but too much stress causes pain, especially for injured workers. IMCS teaches injured workers strategies to reduce stress.

More info at